{"id":22887,"date":"2026-05-26T12:52:54","date_gmt":"2026-05-26T16:52:54","guid":{"rendered":"https:\/\/wpclub.pro\/?post_type=product&p=22887"},"modified":"2026-05-26T12:53:29","modified_gmt":"2026-05-26T16:53:29","slug":"supportcandy-woocommerce-addon","status":"publish","type":"product","link":"https:\/\/wpclub.pro\/en\/item\/supportcandy-woocommerce-addon\/","title":{"rendered":"SupportCandy Woocommerce Addon 3.2.7"},"content":{"rendered":"
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SupportCandy Woocommerce Addon<\/strong><\/h2>

SupportCandy WooCommerce Addon is an extension that integrates the SupportCandy support ticket system with WooCommerce, allowing for more efficient management of inquiries related to orders and products in online stores.<\/p>

Main Features<\/h3>

  • Product Selection and Orders in Ticket Forms<\/strong>Customers can select a specific product or order when creating a support ticket, making it easier to identify the issue at hand.<\/p><\/li>

  • Direct Access from Product and Order Pages<\/strong>: "Help" buttons are added to product pages and the order list, allowing customers to create tickets directly related to a specific product or order.<\/p><\/li>

  • Order Details Display for Agents<\/strong>Support agents can view order history, total spent, and other relevant customer details directly from the ticket, improving efficiency in resolving inquiries.<\/p><\/li>

  • WooCommerce Subscriptions Integration<\/strong>If the WooCommerce Subscriptions plugin is used, agents can access the customer's subscription details within the ticket.<\/p><\/li><\/ul>

    Benefits of Using the SupportCandy WooCommerce Addon<\/h3>

    • Improved Customer Experience<\/strong>By allowing customers to easily associate their inquiries with specific products or orders, the support process is streamlined and customer satisfaction is increased.<\/p><\/li>

    • Operational Efficiency for Agents<\/strong>Direct access to relevant order and product information within tickets allows agents to resolve queries more quickly and accurately.<\/p><\/li>

    • Centralized Support Management<\/strong>The integration facilitates a complete view of customer interactions, combining order and ticket information in one place.<\/p><\/li><\/ul>

      Considerations<\/h3>

      • Initial Setup<\/strong>: You need to configure the custom fields of type "Order" and "Product" in the ticket form to take full advantage of the integration.<\/p><\/li>

      • Compatibility<\/strong>: Ensure that the versions of WooCommerce and SupportCandy are compatible with the extension to guarantee optimal performance.<\/p><\/li><\/ul>

        Conclusion<\/h3>

        The SupportCandy WooCommerce Addon is a valuable tool for online stores looking to improve their customer service through deep integration between their support system and e-commerce platform. By facilitating the association of tickets with specific products and orders, this extension optimizes support efficiency and enhances the overall customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        SupportCandy Woocommerce Addon SupportCandy WooCommerce Addon es una extensi\u00f3n que integra el sistema de tickets de soporte de SupportCandy con<\/p>","protected":false},"featured_media":66423,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[67],"product_tag":[139,149],"class_list":["post-22887","product","type-product","status-publish","has-post-thumbnail","product_cat-wordpress-plugins","product_tag-plugins-de-utilidades-ecommerce","product_tag-plugins-para-comunicacion-y-soporte","pa_autores-supportcandy","first","instock","sale","downloadable","virtual","sold-individually","purchasable","product-type-simple"],"acf":[],"_links":{"self":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product\/22887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/comments?post=22887"}],"version-history":[{"count":0,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product\/22887\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/media\/66423"}],"wp:attachment":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/media?parent=22887"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_brand?post=22887"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_cat?post=22887"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_tag?post=22887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}