{"id":22891,"date":"2026-03-23T15:02:08","date_gmt":"2026-03-23T18:02:08","guid":{"rendered":"https:\/\/wpclub.pro\/?post_type=product&#038;p=22891"},"modified":"2026-03-23T15:03:32","modified_gmt":"2026-03-23T18:03:32","slug":"supportcandy-assign-agent-rules-addon","status":"publish","type":"product","link":"https:\/\/wpclub.pro\/en\/item\/supportcandy-assign-agent-rules-addon\/","title":{"rendered":"SupportCandy Assign Agent Rules Addon 3.1.2"},"content":{"rendered":"<div data-elementor-type=\"product-post\" data-elementor-id=\"22891\" class=\"elementor elementor-22891\" data-elementor-post-type=\"product\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-48a47a06 e-flex e-con-boxed e-con e-parent\" data-id=\"48a47a06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-293a97f5 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"293a97f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"chakra-text css-1ltj640\"><strong class=\"chakra-text css-0\">SupportCandy Assign Agent Rules Addon<\/strong><\/h2><p class=\"chakra-text css-1ltj640\">SupportCandy Assign Agent Rules Addon es la soluci\u00f3n definitiva para automatizar la asignaci\u00f3n de tickets en WordPress. Elimina la gesti\u00f3n manual al crear reglas condicionales basadas en campos personalizados, categor\u00edas o propiedades del ticket. Por ejemplo, asigna autom\u00e1ticamente consultas de \u00abpreventa\u00bb al agente especializado o dirige tickets de \u00absoporte t\u00e9cnico\u00bb seg\u00fan la carga de trabajo actual, garantizando respuestas r\u00e1pidas y precisas sin intervenci\u00f3n humana.<\/p><h3 class=\"chakra-text css-1ltj640\"><strong class=\"chakra-text css-0\">Key benefits<\/strong><\/h3><p class=\"chakra-text css-1ltj640\">Optimiza la productividad al reducir errores de asignaci\u00f3n y liberar tiempo de supervisores. Aumenta la satisfacci\u00f3n del cliente con respuestas inmediatas a trav\u00e9s de reglas predefinidas que equilibran la carga entre agentes. Ideal para equipos grandes o flujos de trabajo complejos, asegura que cada ticket llegue al experto correcto desde el primer momento, minimizando tiempos de espera y escalaciones innecesarias.<\/p><h3 class=\"chakra-text css-1ltj640\"><strong class=\"chakra-text css-0\">Main features<\/strong><\/h3><ul class=\"ml-4 list-outside list-disc whitespace-normal\" data-streamdown=\"unordered-list\"><li class=\"py-1\" data-streamdown=\"list-item\">Reglas flexibles con condiciones m\u00faltiples (categor\u00eda, prioridad, campos personalizados).<\/li><li class=\"py-1\" data-streamdown=\"list-item\">Asignaci\u00f3n inteligente considerando disponibilidad y carga de trabajo de agentes.<\/li><li class=\"py-1\" data-streamdown=\"list-item\">Integraci\u00f3n nativa con SupportCandy sin requerir c\u00f3digo adicional.<\/li><li class=\"py-1\" data-streamdown=\"list-item\">Activaci\u00f3n autom\u00e1tica al crear tickets, compatible con flujos de trabajo existentes.<\/li><\/ul><p class=\"chakra-text css-1ltj640\">SupportCandy Assign Agent Rules Addon transforma tu soporte t\u00e9cnico en un sistema aut\u00f3nomo y eficiente. \u00a1Implementa SupportCandy Assign Agent Rules Addon hoy y olvida la gesti\u00f3n manual de tickets para siempre<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SupportCandy Assign Agent Rules Addon SupportCandy Assign Agent Rules Addon es la soluci\u00f3n definitiva para automatizar la asignaci\u00f3n de tickets<\/p>","protected":false},"featured_media":97812,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[67],"product_tag":[149],"class_list":["post-22891","product","type-product","status-publish","has-post-thumbnail","product_cat-wordpress-plugins","product_tag-plugins-para-comunicacion-y-soporte","pa_autores-supportcandy","first","instock","sale","downloadable","virtual","sold-individually","purchasable","product-type-simple"],"acf":[],"_links":{"self":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product\/22891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/comments?post=22891"}],"version-history":[{"count":0,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product\/22891\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/media\/97812"}],"wp:attachment":[{"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/media?parent=22891"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_brand?post=22891"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_cat?post=22891"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/wpclub.pro\/en\/wp-json\/wp\/v2\/product_tag?post=22891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}