Respondemos a tus Dudas

A continuación de dejamos las preguntas más recurrentes que nos hacen las personas, para que ante cualquier temática, cuentes con la información correcta.

You can use any product from our store on any website you want.

Absolutely. If you buy an individual product, you'll get lifetime updates for that product.

On the other hand, if you purchase a membership, you will receive updates until your membership expires.

First of all, we want you to know that you can count on us. We will assist you and provide the necessary support, so you can rest assured. 

On the other hand, it is important for you to know that, given the time difference between countries, your time and ours may not be the same, so we will be delayed accordingly.

Nuestro horario comienza a las 09 de luens a viernes, en horario UTC -3. Atendemos hasta eso delas 18 hrs.

Yes, and regarding the time, it is usually on average within 24 to 48 business hours.

However, there are times when we have already provided an answer and solution in less than a day, depending on the case.

No. We don't believe in that format, so you can download as many times as you want. No problem. We pay for high-quality professional storage precisely to avoid problems.

No. Giving out the keys is not a viable option, as we have had experiences where they end up circulating everywhere and we can even lose the associated accounts.

That said, all products are original and, in cases where a license key is required to function, we will take care of pre-activating them for you.

Yes. After payment, you will be able to access your invoice immediately in the "Purchases" section of your user account.

That is why it is important that you properly complete the information requested at the time of payment.

Yes, of course. If there's a problem we can't resolve, or if there's an external issue that doesn't have a general solution, you'll receive support and, if necessary, a full refund. We have a 14-day refund policy from the date of purchase.

  • It should be noted that there is no warranty if the product works well and it simply wasn't what you wanted.

There have been instances where someone buys a product, the product works perfectly, but they don't like it and want a refund, keeping the product. That's not right.

However, everything is evaluable and reasonable. Let's use judgment together.

Our opening hours are:

  • Monday to Friday, from 9 a.m. to 6 p.m.
  • Saturday and Sunday: No service.

UTC -3 time

Debes saber que, hay productos que tal cual como se descargan desde un proveedor, así mismo pueden instalarse y utilizarse sin problemas. En estos casos, el estado corresponde a «Producto original. No requiere activación».

Por otra parte, dado que no podemos entregar nuestras licencias, para aquellos productos que requieren por obligación si o si un key para funcionar, solo en esos casos nosotros preactivamos el producto, para que pueda ser utilizado sin problemas. Es en estos casos donde el estado corresponde a «Producto activado».

Así es. Con un único pago de 97 USD accederás a más de 5000+ productos para siempre.

Sí. Tras el pago de tu producto o membresía, podrás acceder de manera inmediataa tu factura, desde tu cuenta de cliente.