SupportCandy Private Credentials Addon 3.1.2
- Secure Payment
- Support from Monday to Friday
- With you since 2018
El precio original era: $39.00.$5.99El precio actual es: $5.99.
SupportCandy Private Credentials
SupportCandy Private Credentials is the essential add-on for technical support teams managing sensitive information in WordPress. It allows you to securely store and manage private credentials (API keys, client passwords, login credentials) directly within the ticketing system, without exposing them in conversations or emails. Designed to comply with GDPR and PCI DSS standards, it automatically encrypts all critical information using AES-256 encryption and restricts its visibility based on user roles, ensuring that only authorized agents access confidential data. Ideal for SaaS agencies, developers, or financial institutions, it eliminates the risk of data breaches by integrating credential management into the daily support workflow.
Key benefits
With SupportCandy Private Credentials, you reduce the risk of security breaches by 75% by avoiding sharing credentials through insecure channels like Slack or email. You save hours daily by eliminating manual processes for deleting sensitive data from tickets, while maintaining an audited log of who accessed each credential and when. Comply with stringent regulations by generating automatic reports on access to critical information, and improve customer trust by demonstrating a commitment to protecting their data. Furthermore, by centralizing credentials in a secure repository, you accelerate the resolution of technical issues without compromising privacy, optimizing both operational efficiency and your brand reputation.
Main features
- End-to-end encryption with AES-256 and storage on segregated servers without a public connection.
- Granular control by roles: defines which agents see credentials based on department, project, or authorization level.
- Automatic ticket writing: hides sensitive data when creating responses visible to customers.
- Real-time audit log with IP, date and action performed for each credential access.
- Integration with password managers such as Bitwarden or 1Password for secure synchronization.
- Proactive alerts against unauthorized access attempts or massive downloads of information.
SupportCandy Private Credentials redefines technical support security by transforming the management of sensitive data into an agile and reliable process. Protect every interaction with SupportCandy Private Credentials and make security your greatest competitive advantage! By implementing SupportCandy Private Credentials, your team operates with complete transparency while customers perceive an unwavering commitment to their privacy. This add-on is essential for companies that prioritize data integrity without sacrificing operational efficiency.
With SupportCandy Private Credentials, every resolved ticket reinforces trust in your service, ensuring that protecting sensitive information isn't an obstacle, but a strategic pillar for growth. Elevate your security standards with SupportCandy Private Credentials and discover why technology leaders choose SupportCandy Private Credentials to protect what matters most! SupportCandy Private Credentials doesn't just comply with regulations; it builds lasting relationships based on absolute trust.
Latest update:
Written by: WPClub
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* In the case of memberships, the period during which you will receive updates will depend on the type of membership purchased: monthly, annual, or lifetime.
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Get your questions answered here
Here you'll find answers to frequently asked questions about our service: how it works, what it includes, and how to get the most out of it.
On how many websites can I use the products?
You can use any product from our store on any website you want.
Will I get updates?
Absolutely. If you buy an individual product, you'll get lifetime updates for that product.
On the other hand, if you purchase a membership, you will receive updates until your membership expires.
What if I have a problem?
First of all, we want you to know that you can count on us. We will assist you and provide the necessary support, so you can rest assured.
On the other hand, it is important for you to know that, given the time difference between countries, your time and ours may not be the same, so we will be delayed accordingly.
Our opening hours start at 9 AM from Monday to Friday, UTC -3. We are open until around 6 PM.
Do they provide technical support?
Yes, and regarding the time, it is usually on average within 24 to 48 business hours.
However, there are times when we have already provided an answer and solution in less than a day, depending on the case.
Are there download limits?
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That said, all products are original and, in cases where a license key is required to function, we will take care of pre-activating them for you.
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That is why it is important that you properly complete the information requested at the time of payment.
Is there a warranty?
Yes, of course. If there's a problem we can't resolve, or if there's an external issue that doesn't have a general solution, you'll receive support and, if necessary, a full refund. We have a 14-day refund policy from the date of purchase.
- It should be noted that there is no warranty if the product works well and it simply wasn't what you wanted.
There have been instances where someone buys a product, the product works perfectly, but they don't like it and want a refund, keeping the product. That's not right.
However, everything is evaluable and reasonable. Let's use judgment together.
What are the opening hours?
Our opening hours are:
- Monday to Friday, from 9 a.m. to 6 p.m.
- Saturday and Sunday: No service.
UTC -3 time
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