SupportCandy Export Tickets Addon 3.1.6
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El precio original era: $39.00.$5.99El precio actual es: $5.99.
SupportCandy Export Tickets Addon
SupportCandy Export Tickets Addon es la herramienta esencial para equipos que necesitan extraer y analizar datos de tickets de soporte en WordPress. Este complemento permite exportar información completa de tickets (clientes, agentes, fechas, estados, adjuntos) a formatos como CSV, Excel y PDF con solo unos clics. Ideal para auditorías, informes ejecutivos o migraciones de sistemas, elimina la dependencia de procesos manuales al ofrecer filtros avanzados para seleccionar tickets por rango de fechas, prioridad o departamento. Con una interfaz intuitiva, garantiza que los equipos de soporte técnico transformen datos en insights accionables sin requerir conocimientos técnicos especializados.
Key benefits
Con SupportCandy Export Tickets Addon, optimizas la toma de decisiones al acceder a métricas detalladas como tiempos de resolución promedio o carga de trabajo por agente. Ahorra hasta un 70% del tiempo en la generación de informes mensuales, evitando copiar datos manualmente entre plataformas. Cumple con regulaciones de privacidad al exportar únicamente los campos necesarios (ej.: omitiendo datos sensibles), y facilita la integración con herramientas externas como CRMs o sistemas de análisis empresarial. Además, al automatizar backups periódicos, minimizas riesgos de pérdida de información crítica tras actualizaciones o fallos técnicos, asegurando continuidad operativa incluso en escenarios complejos.
Main features
- Exportación masiva a CSV, Excel y PDF con opción de personalizar columnas visibles (ej.: excluir comentarios internos).
- Filtros dinámicos por estado del ticket, agente asignado, fecha de creación o palabras clave en el contenido.
- Programación automática de exportaciones diarias/semanales para mantener registros actualizados sin intervención.
- Soporte para adjuntos: incluye o excluye archivos vinculados a tickets en los archivos exportados.
- Encriptación AES-256 para garantizar la seguridad de datos durante la transferencia y almacenamiento.
- Compatibilidad con macros y etiquetas de SupportCandy, preservando la estructura lógica de los tickets.
SupportCandy Export Tickets Addon convierte la gestión de datos en un activo estratégico. ¡Potencia tu análisis de soporte técnico con SupportCandy Export Tickets Addon y transforma tickets en ventajas competitivas! Al implementar SupportCandy Export Tickets Addon, tu equipo gana agilidad para responder a exigencias regulatorias y oportunidades de mejora, mientras los stakeholders acceden a reportes claros y actualizados. Este addon es indispensable para empresas que priorizan la transparencia operativa y la excelencia en servicio al cliente. Con SupportCandy Export Tickets Addon, cada exportación se convierte en un paso hacia la optimización continua, asegurando que tu soporte técnico no solo resuelva problemas, sino que impulse el crecimiento sostenible de tu negocio.
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