03/24/2026
Version: 3.1.2
- Secure payment
- Spanish and English support
- With you since 2018
SupportCandy Schedule Tickets Addon 3.1.2
El precio original era: $39.00.$5.99El precio actual es: $5.99.
SupportCandy Schedule Tickets
SupportCandy Schedule Tickets is the revolutionary add-on for technical support teams that need to schedule ticket openings for specific dates and times within WordPress. It allows you to schedule recurring inquiries, follow-up reminders, or predictable issues (such as scheduled maintenance) directly from the dashboard, eliminating reliance on manual reminders or external tools. Ideal for agencies with strict SLAs, it ensures that every critical ticket is automatically activated at the right time, integrating comprehensive data such as priority, assigned department, and initial context without human intervention.
Key benefits
With SupportCandy Schedule Tickets, you optimize proactive management by anticipating customer needs before issues arise. Reduce delays in critical responses by scheduling tickets for key times (e.g., the start of the workday or after overnight maintenance). Eliminate human error in planning by syncing deadlines with corporate calendars and enhance your professional image with immediate responses to scheduled incidents. Furthermore, by automating repetitive tasks, your team gains up to 10 hours per week to focus on resolving complex problems, not on scheduling.
Main features
- Flexible programming with intuitive date/time selector and support for multiple time zones.
- Creation of recurring tickets (daily, weekly or monthly) for preventive maintenance.
- Automatic notifications to agents 24 hours before the scheduled ticket activation.
- Integration with SupportCandy assignment rules to route tickets based on workload.
- Detailed record of scheduled activities with the option to edit or cancel in bulk.
- Compatibility with calendar plugins such as Google Calendar for two-way synchronization.
SupportCandy Schedule Tickets transforms technical support planning into an agile and predictive process. Automate every follow-up with SupportCandy Schedule Tickets and ensure no critical date goes unattended! By implementing SupportCandy Schedule Tickets, your team operates with pinpoint accuracy, meeting commitments even before customers request them.
This add-on is essential for businesses that understand that support excellence not only solves problems but also anticipates needs. With SupportCandy Schedule Tickets, every scheduled ticket reinforces customer trust and positions your brand as a leader in proactive technical support. Boost your efficiency with SupportCandy Schedule Tickets and discover why global leaders choose it to make planning their greatest competitive advantage! SupportCandy Schedule Tickets redefines strategic ticket management, ensuring that every scheduled action drives customer satisfaction and loyalty.
Your individual purchase includes:
- Lifetime updates.*
- Product ready to use.
- Immediate access to the product.
- Clean and virus-free files.
- GNU GPL V2/V3 License
- Technical support in Spanish and English.
* In the case of memberships, the period during which you will receive updates will depend on the type of membership purchased: monthly, annual, or lifetime.
Get your questions answered here
Here you'll find answers to frequently asked questions about our service: how it works, what it includes, and how to get the most out of it.
On how many websites can I use the products?
You can use any product from our store on any website you want.
Will I get updates?
Absolutely. If you buy an individual product, you'll get lifetime updates for that product.
On the other hand, if you purchase a membership, you will receive updates until your membership expires.
What if I have a problem?
First of all, we want you to know that you can count on us. We will assist you and provide the necessary support, so you can rest assured.
On the other hand, it is important for you to know that, given the time difference between countries, your time and ours may not be the same, so we will be delayed accordingly.
Our opening hours start at 9 AM from Monday to Friday, UTC -3. We are open until around 6 PM.
Do they provide technical support?
Yes, and regarding the time, it is usually on average within 24 to 48 business hours.
However, there are times when we have already provided an answer and solution in less than a day, depending on the case.
Are there download limits?
No. We don't believe in that format, so you can download as many times as you want. No problem. We pay for high-quality professional storage precisely to avoid problems.
Do they provide license keys?
No. Giving out the keys is not a viable option, as we have had experiences where they end up circulating everywhere and we can even lose the associated accounts.
That said, all products are original and, in cases where a license key is required to function, we will take care of pre-activating them for you.
Does my purchase include an invoice?
Yes. After payment, you will be able to access your invoice immediately in the "Purchases" section of your user account.
That is why it is important that you properly complete the information requested at the time of payment.
Is there a warranty?
Yes, of course. If there's a problem we can't resolve, or if there's an external issue that doesn't have a general solution, you'll receive support and, if necessary, a full refund. We have a 14-day refund policy from the date of purchase.
- It should be noted that there is no warranty if the product works well and it simply wasn't what you wanted.
There have been instances where someone buys a product, the product works perfectly, but they don't like it and want a refund, keeping the product. That's not right.
However, everything is evaluable and reasonable. Let's use judgment together.
What are the opening hours?
Our opening hours are:
- Monday to Friday, from 9 a.m. to 6 p.m.
- Saturday and Sunday: No service.
UTC -3 time
Reviewed by the WPClub team
At WPClub, we carefully review each product before listing it. Our team evaluates its key features, compatibility, and performance to provide you with reliable, up-to-date, and helpful information when choosing and using each resource available in our store.
Download previous versions
If you have purchased this product, or have an active membership, you can download previous versions as we release them, without any limits or restrictions.
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