WooCommerce Twilio SMS Notifications
Keep your customers happy with WooCommerce Twilio SMS Notifications
Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.
Why offer SMS order updates?
Simple: It is the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have an open rate of 95 % and most are read within 5 seconds. This is three times better than email and can be much more personalized.
For example, you can customize the “Completed” status SMS message to include a coupon code for 10 % off your next order. Get creative and watch your sales skyrocket!
Powered by Twilio
WooCommerce Twilio SMS Notifications is designed to work with Twilio, the leading cloud communications service, with support for over 40 countries. You'll need to sign up for a free Twilio account if you don't already have one. Outgoing SMS messages start at just 1 cent in the US.
Keep your customers informed with WooCommerce Twilio SMS Notifications
Text messages are read more than any other form of communication. Make sure customers get the information they want by offering order updates via text message. Customers can opt to receive SMS updates by checking a box during checkout. Once they subscribe, they will receive an SMS message when the status of their order changes.
You can even send messages for your custom order statuses created with Order Status Manager! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.
Powerful customization
With WooCommerce Twilio SMS Notifications you can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your personalized text.
You also have the option to automatically shorten URLs within messages using Google's URL shortener.
Get information about each order
Send SMS updates to your customers directly from the Edit Order screen. A handy character count is displayed so you don't exceed the 160 character limit for SMS messages. Customers do not need to have subscribed to SMS updates for you to send them an SMS.
View the status of each SMS sent to a customer by viewing the Order Notes for your order. View the message that was sent and the status. Any errors will appear here to help with troubleshooting.
Get WooCommerce Twilio SMS Notifications now.
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