TotalDesk Helpdesk Solution
Helpdesk, live chat, knowledge base and ticket system
TotalDesk Helpdesk Solution is the only all-in-one helpdesk solution for WordPress. Including a ticket and notification system, live chat, knowledge base, reporting module, and integration, it contains all the support features you need. Get rid of one-time help desk add-ons and get TotalDesk Helpdesk Solution.
TotalDesk Helpdesk Solution features
- ticket system
- 3 New Different Tickt Ways
- Get the inbox
- my ticket page
- Set default values for new tickets
- Set your own ticket status
- Set custom ticket types
- Attachment support
- Inform agents in notifications
- Reporters and agents can reply to email
- Ticket summary (assigned to, status in colors)
- Set Inbox Archive Folder
- Notifications
- Email Notifications
- desktop notifications
- Slack notifications
- Notify when a ticket has been created
- live chat
- Enter a chat with a given ticket ID
- Send a message (new ticket) when no agent is online
- Every chat conversation will be saved
- knowledge base
- Create an FAQ based on a ticket
- Group FAQs into topics
- Set custom icons for themes
- 2 designs (boxed, ready)
- Reports
- Tickets per agent
- Tickets by state
- tickets by type
- Integrations
- WooCommerce
- Envato
- Loose
And much more…
Get TotalDesk Helpdesk Solution now.
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