SupportCandy Slack integration
Receive instant notifications in your Slack channel and reply directly from Slack thread replies. Connect your Slack channel with the SupportCandy Slack integration plugin easily to get a direct response from Slack.
- Real-time notifications
Receive real-time notifications in your Slack channel as soon as a customer submits a ticket or responds to the ticket. - Slack Instant Reply
Your team members can add instant responses directly from Slack. Additionally, you can associate Slack users with your agents. If no match is found, the fallback agent is used to post a response. - Redirect to ticket URL
Access the ticket with just one click in your support portal. The ticket URL is embedded in every notification you receive from SupportCandy. - Slack API Inbound Security
SupportCandy Slack integration uses the standard Slack API verification process for incoming webhook calls from Slack. This ensures that the webhook is called from Slack and not from any hacker.
Purchase SupportCandy Slack integration now.
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